Problems
In this section:
A problem is a weakness or business-related breakdown that can affect projects under certain conditions. The application tracks an official set of problems and their conditions. However, additional problems can be managed as well.
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The official problems are read-only. |
Problem details
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Title: The title of the problem.
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Risk rating: The risk score of the problem, which is analogous to the priority of a task.
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Text: A text description of the problem. A brief description of the impact of a problem not being addressed or mitigated.
This field uses Markdown for rich text formatting. -
Common Weakness Enumeration Identifier: An optional list of Common Weakness Enumeration (CWE) identifiers that track common software weaknesses.
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Rules: The section titled Applicable to a Project when the following rules are met shows the rules for the problem. A problem always appears in a project if there are no rules.
Create a custom problem
To edit a custom problem follow the steps below.
Prerequisites:
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The user has the permission Global Roles→Customization→Customize content.
Steps:
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Open the Library→Problems page.
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Click Add Problem on the top right.
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Fill in the required fields.
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Click Add Problem.
The problem is added to the system: custom or orginal tasks can be associated with the new problem.
Delete a custom problem
Delete a custom problem by first moving all assigned tasks to an existing problem. To delete a custom problem follow the steps below.
Prerequisites:
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The user has the permission Global Roles→Customization→Customize content.
Steps:
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Open the Library→Problems page.
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Search for the problem and select it.
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Click Delete Problem.
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Select an existing problem to move any affected tasks.
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Click Delete Problem.
The problem is removed from the system. All affected tasks are assigned to the selected problem.
View a problem in read-only mode
Examine a read-only version of a library problem by following the steps below.
Prerequisites:
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The user has the permission Global Roles→User Management→Modify own user settings.
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The user does not have the permission Global Roles→Customization→Customize content.
Steps:
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Open the Library→Problems page.
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Click on the magnifying glass search icon on the left side of the page.
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Search for specific problems by name, or filter by CWE. You can also search by type:
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Custom & Original All problems.
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Custom All custom problems.
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Original All original problems.
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Problems matching the filter are displayed in the list view. A problem you select is presented in full detail, but you cannot modify it in this view.