IBM Rational Team Concert

Technical requirements

The following requirements must be met to integrate Rational Team Concert (RTC) with SD Elements.

  • Basic Authentication or Forms Authentication should be enabled on RTC

  • The user configured for the connection should:

    • Be a member of the project

    • Have permission to create, tag, transition and close work items.

    • Specific permissions:

      • JazzUsers Repository Permission

Default assigned fields

The following fields are set by default:

  • Summary

  • Description

  • Tags

  • Priority


The integration supports the following:

  • One-way status synchronization. The integration currently only supports synchronizing status from RTC tasks to SD Elements.

  • Advanced field support

Default Priority Mapping

SD Elements

IBM Rational Team Concert







Connection details

Enter the connection details for the server.


Select the protocol for the connection (HTTPS or HTTP) (Default: HTTPS)


The domain name or IP address of the server

Context Root

Top-level location where RTC is installed on a server. The value for this may be dependent on the configuration of an internal corporate proxy or where an administrator has installed RTC.


Enter the credentials needed to authenticate to the server.


Username authorized to connect with the server. This user should be able to create and edit stories/issues in RTC.


The password used to authenticate to the server

Countermeasures to Synchronize

Select Countermeasures to synchronize.

Sync all Countermeasures

Synchronize all Countermeasures from SD Elements.

Sync Risk Policy Countermeasures

Synchronize only Countermeasures that fall under the risk policy.

Project details

Enter the project-level details.

Rational Project

The name of the project where issues should be created.

Advanced Rational Team Concert configuration

Enter advanced configuration options.

Issue Type

The name of the issue type to create in RTC (Default: SD-Elements)

Map a IBM RTC status to an SD Elements status:

This mapping determines the status to assign an SD Elements Countermeasure based on its corresponding RTC issue status.

Any unmapped RTC status is mapped to the 'Incomplete' SD Elements status.


Enter settings for synchronizing SD Elements Countermeasures.

Authoritative Source

The SD Elements Countermeasure will be updated to match the status in RTC. Two-way status sync is not presently supported.

Include code sample How-To’s in Countermeasure descriptions

Whether or not to include detailed code samples and How-To’s in the RTC issue.

This Issue Tracker server is hosted within a private network and cannot be reached directly by SD Elements.

Select this option if SD Elements does not have direct network access to the RTC server.

For example, if you are using a hosted SD Elements instance but you want to integrate with an internal/protected RTC system, choose this option and run the Remote Integration Agent to perform integration.

Filter Countermeasures

Select SD Elements Countermeasures to synchronize with the RTC project.

Countermeasures having a minimum priority

Only synchronize Countermeasures with a minimum priority, such as 7 or above. This is useful if you want to limit the amount of work for users. (Default: 1)

Countermeasures with status meaning

Only synchronize Countermeasures with certain statuses, such as TODO or DONE. (Default: TODO)

Limit to Countermeasures having these phases

Only synchronize Countermeasures in certain phases, such as Requirements or Development. (Default: none selected, meaning Countermeasures from all phases will be synchronized)

Countermeasures having all of the following tags

Only synchronize Countermeasures containing certain SD Elements Countermeasure tags. (Optional)

Countermeasures with verification status

Only synchronize Countermeasures with a specific verification status, such as Pass or Fail. (Default: none selected, meaning Countermeasures with any verification status will be synchronized)

Advanced Issue Tracker options

Enter advanced configuration options.

Issue Tracker context

Bind a set of Countermeasures using a cetain value. This is applicable only when custom titles are selected having the entry "Context"

Custom Priority Mapping

If the standard RTC priorities have been customized, you must map the customized priority names in RTC to their corresponding SD Elements numeric priorities.

This is a common option that will need to be set.

For example, map "P1" issues to priorities 8-10 in SD Elements, "P2" to priorities 6-7, and so on.

Custom Fields Mapping

In addition to the default-assigned fields, you can map additional SD Elements fields to RTC fields.

Fields that are not required or have default values do not need to be set.

For example, you may have a required field in your RTC project that is not set by default. Custom field mappings can be set at both the system connection and project connection levels, and that mappings set in a project connection will override mappings set in the system connection.

For more details refer to section Advanced field support.

To assign values to fields having hierarchy, such as Filed Against and Planned For, use the / character to denote levels. Consider the following values for Filed Against,

filed against

To assign the value "Team 2 (rename)" to Filed Against, create a new mapping with Filed Against assigned to Program Name (rename)/Team 1 (rename).

Sync frequency

Select how frequently the SD Elements and RTC projects are synchronized. You can choose from the following options. The more frequently you run synchronization, the greater the performance impact on both the SD Elements and RTC servers. This is generally only a concern for large organizations running many synchronizations at once.

Hourly, Daily, Weekly, or Monthly

The projects will synchronize automatically every hour, day, week or month. Daily synchronization is typically sufficient. However, you may want to select a more frequent interval if development moves quickly in your organization.


You must click the Sync button on the Issue Tracker Integrations page in order to synchronize the projects. This is the default value.

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